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IT Technical Support Specialist (L1 with overlap to MS365)

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Developer working on the project.
Why work with us?
At the beginning there were three students from CTU, without capital and with experience only from school. Today, we have over 120 developers and we are proud to have people working with us on our team who have been approached by Google with job offers. Every day we do something to make work fun. That's how we've been able to build a top-notch team of professionals.

We're a little bit different than a lot of other companies. We don't have big glass offices, but every person in our company sits in the best chair designed for programmers. We value our people.

We offer work in our offices in Prague 6 (300 m from CTU), Brno, Hradec or Pilsen. We also work remotely. We do not resell IT brains, but we maintain permanent partnerships of R&D teams of large companies.

We work for clients from the Czech Republic and abroad. We also develop our own products and services and have even built our own robot.

IT Technical Support Specialist (L1 with overlap to MS365)


At Quanti, we develop custom software. In our 13 years of existence, we have established ourselves among the technological leaders and strive to work on interesting projects internationally. Often in the fields of e-commerce, IoT, VR, but we are not afraid of hardware either.


Our requirements:

- Experience in end-user IT support

- Experience supporting and managing user accounts and access within MS365

- Communicative, responsible and caring (this is very important to us)

- Ability to empathise with users' problems

- Ability to communicate with IT specialists and developers

- Ability to prepare documentation (manuals) for users

- Minimum intermediate user knowledge of Windows and/or Linux OS

- Fluent communication with customers in Czech

- Time flexibility (i.e. willingness to participate in on-call time)


At least basic knowledge and ability to:

- Communication with the customer in English

- Basic (but really only the minimum) awareness of the workings of computer networks


Bonus points:

- Experience with Jira, Jira Service Management and Confluence

- Active interest in IT technologies

- Basic knowledge of Apple products


Where will you work?

We have offices in Prague 6 near Dejvická metro station and branches in Hradec Králové, Brno and Pilsen. For more information, please contact us at onboard@quanti.cz or via the contact form. We look forward to hearing from you!

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